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Today, Member States reached a deal on the EU Customs reform, which aims to address the surge in non-compliant, dangerous, and low-quality products entering the EU Single Market. BEUC welcomes Member States’ wish to strengthen customs controls and to require importers, including online marketplaces, to ensure products meet EU rules.
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BEUC’s input to the European Commission’s call for stakeholders’ views on US tariffs countermeasures
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Every day, EU consumers shop and engage with services online, including those provided by non-EU companies. However, engaging with these companies can expose them to a range of risks, including unlawful personal data processing and transfers and unfair AI systems for consumer use. Recent EU trade agreements have begun to address this issue through digital trade provisions or standalone Digital Trade Agreements, which is a positive development. However, the EU is also including other rules in its trade agreements on cross-border data flows and access to source code, which could undermine consumer privacy and limit regulatory oversight of algorithmic systems.
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Today, e-commerce is fully part of the consumer shopping experience, revolutionizing the way consumers and businesses interact and bringing them closer than ever. When purchasing online, EU consumers expect products and services to comply with EU law and adhere to fair trade practices, therefore they have a legitimate expectation of quality and durability.
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As discussions on the EU-Singapore Digital Trade Agreement (DTA) continue, BEUC, ETUC, and EDRi shed a light on the potential risks the agreement poses to consumer rights, workers’ protections, and broader fundamental rights.
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EU consumers frequently shop online, but when buying from non-EU sellers they are exposed to risks such as unsafe products and unfair AI systems for consumer use. The Digital Trade Agreement between the EU and Singapore seeks to enhance consumer trust and confidence in the digital marketplace by improving access to information, safety and redress mechanisms, while providing businesses with predictability and legal certainty. However, certain provisions in the deal could weaken fundamental rights to privacy and personal data protection for EU citizens. Moreover, they risk limiting the EU's ability to enforce its digital laws domestically, such as the AI Act. If left unaddressed, these shortcomings could create risks for consumers.