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Press release
Today, BEUC and 16 member organisations from 12 countries filed a complaint to the European Commission and the Consumer Protection authorities’ network (CPC) denouncing seven airlines charging undue fees to consumers for their hand baggage. We are calling for an EU-wide investigation into the commercial practices of the targeted airlines and the wider sector.
Reports
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English
BEUC and 16 member organisations from 12 countries filed a complaint to the European Commission and the Consumer Protection authorities’ network (CPC) denouncing seven airlines charging undue fees to consumers for their hand baggage. We are calling for an EU-wide investigation into the commercial practices of the targeted airlines and the wider sector.
Press release
Available in
English
Today, the European Commission and the network of consumer protection authorities (CPC-Network) announced a coordinated action against Swedish video games developer Star Stable for suspected infringements on EU consumer law. The action is coordinated by the Swedish and Norwegian consumer authorities. BEUC welcomes this action, yet more needs to still must be done to ensure safe gaming environments for all.
Reports
Comparative Legal Study on Procedural Rules and their Impact on Collective Redress Actions in Europe
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English
The Representative Actions Directive requires EU countries to allow qualified organisations to bring collective actions for consumer redress. However, it leaves many important details up to each country, leading to inconsistencies and challenges in areas like compensation for immaterial damage, evidence disclosure, and case financing. This study commissioned by BEUC focuses on how Belgium, Germany, Italy, and Poland have applied the Directive, identifying obstacles and sharing examples of best practices to improve collective redress mechanisms.
Tools
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English
In this third issue of the quarterly newsletter on the development of representative actions in the European Union, you will find updates about the national implementation of the EU Directive on Representative Actions, news about the legal actions brought to various European courts, links to interesting articles and other insights into the world of representative actions in Europe and third countries.
Press release
Available in
English
The EU Commission has published today its e-commerce Communication to tackle the many problems consumers face when shopping online. BEUC, the European Consumer Organisation, welcomes the plan and calls for swift action to enforce rigorously existing laws around chemicals, online platforms and product safety and to wrap up important legislation.
