Sustainable Consumption & Production

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Smartphones now easier to repair thanks to EU regulation according to consumer study

Smartphones have become easier to repair thanks to EU regulation, according to a new market check carried out by consumer groups across Europe. By the...

Ecodesign & Energy label
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Major step against plastic bottle greenwashing as French court condemns Volvic

Last week, the Paris Judicial Court ruled against Danone water brand Volvic for using misleading claims, such as “carbon neutral”, “100% recyclable”...

Enforcement
Press releases
Consumer groups file greenwashing complaint against ENGIE, Eni Plenitude, Shell, and TotalEnergies

BEUC - with 12 member organisations from 11 countries - today filed a complaint with the European Commission and European consumer protection...

News
How to protect consumers through (yet) another fossil fuel crisis

The war in the Middle East has triggered another energy shock, with consumers having to pay the price (yet) again. BEUC (The European Consumer...

Energy markets Energy consumer rights Sustainable mobility Renewable energy
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High-speed rail action plan could be just the ticket for consumers

The European Commission today published its High-Speed Rail Action Plan, to get Europe’s railways back on track and make sustainable travel a more...

Sustainable mobility
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e-commerce: new challenges for the sustainable transition
- PDF Document - 278.72 KB

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Today, e-commerce is fully part of the consumer shopping experience, revolutionizing the way consumers and businesses interact and bringing them closer than ever. When purchasing online, EU consumers expect products and services to comply with EU law and adhere to fair trade practices, therefore they have a legitimate expectation of quality and durability.
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Consumers are increasingly willing to buy sustainable products, especially energy-efficient ones, in order to minimise their impact on the environment. All too often though, confusing information and a great variety of industry claims make this difficult. What makes it even more complicated is the lack of enough sustainable products in EU shops and that they are barely identifiable.

  • Improve the sustainability of products by reducing their impact on the environment
  • Give consumers the possibility to make informed and sustainable choices between different products using independent and verified labels (such as the Ecolabel). Unsustainable products to be taken off the market
  • Reduce the carbon footprint of transport in Europe while ensuring consumers benefit from improved information and cost reductions