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Consumer organisations in Lithuania, Slovakia, Slovenia and Switzerland1 have announced that they will collect claims of car owners affected by the Volkswagen emissions scandal to demand compensation in court. Since the scandal broke, The European Consumer Organisation (BEUC) and its member organisations, national consumer groups, have been working together to hold VW accountable for its fraudulent practices and to compensate consumers.
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National consumer authorities and the European Commission today sent a letter to Volkswagen to urge them to improve and speed up their recall measures.
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Today, a new method for measuring the fuel consumption and CO2 emissions of cars enters into force. We welcome this EU initiative, called the Worldwide Harmonised Light vehicles Test Procedure (WLTP). It should produce a more realistic picture of the fuel economy of passenger cars and in turn help to better inform consumers.
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In reaction to reports that Volkswagen will offer an “extra guarantee” to affected car drivers, Monique Goyens, Director General of The European Consumer Organisation (BEUC), commented:
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EU Member States today agreed on their approach to reform the system for approving cars before they can go on sale and checking them when in use. Their position includes some encouraging proposals but falls short when it comes to preventing a future Dieselgate – something both the Parliament and Commission had pushed for.
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BEUC's proposals for tangible EU consumer wins