Sustainable Consumption & Production

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Press releases
Smartphones now easier to repair thanks to EU regulation according to consumer study

Smartphones have become easier to repair thanks to EU regulation, according to a new market check carried out by consumer groups across Europe. By the...

Ecodesign & Energy label
News
Major step against plastic bottle greenwashing as French court condemns Volvic

Last week, the Paris Judicial Court ruled against Danone water brand Volvic for using misleading claims, such as “carbon neutral”, “100% recyclable”...

Enforcement
Press releases
Consumer groups file greenwashing complaint against ENGIE, Eni Plenitude, Shell, and TotalEnergies

BEUC - with 12 member organisations from 11 countries - today filed a complaint with the European Commission and European consumer protection...

News
How to protect consumers through (yet) another fossil fuel crisis

The war in the Middle East has triggered another energy shock, with consumers having to pay the price (yet) again. BEUC (The European Consumer...

Energy markets Energy consumer rights Sustainable mobility Renewable energy
News
High-speed rail action plan could be just the ticket for consumers

The European Commission today published its High-Speed Rail Action Plan, to get Europe’s railways back on track and make sustainable travel a more...

Sustainable mobility
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Ecodesign & Energy label
EU Ecolabel
European Green Deal
Consumer groups welcome new EU consumer policy strategy for the next five years
Press releases
Consumer groups welcome new EU consumer policy strategy for the next five years
- PDF Document - 140.4 KB

Consumer policy
Enforcement
Available in English
Today the European Commission adopted the “Consumer Agenda”, its consumer policy strategy for the next five years. It lays down the Commission’s consumer policy objectives and will serve as guidance to include consumer interests in all policy areas. Focus areas are the green and digital transition as well as the post-COVID economic recovery.
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COVID-19 - implications for consumers and BEUC recommendations for policy responses
Letters
COVID-19 - implications for consumers and BEUC recommendations for policy responses
- PDF Document - 369.11 KB

Access to medicines
Banking and payment services
Collective redress
Consumers and trade
Energy consumer rights
Energy markets
Enforcement
EU competition policy
Food safety
Investor protection
Medical devices
Online platforms
Privacy and personal data protection
Product safety
Sustainable mobility
Telecommunications
Transparency & governance
Transport and passenger rights
Unfair commercial practices
Available in English
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EU makes bold pledge for resource-friendly consumer goods
Press releases
EU makes bold pledge for resource-friendly consumer goods
- PDF Document - 130.73 KB

Ecodesign & Energy label
Available in English
Consumer products sold in Europe will become more environmentally friendly, in a bid to better use depleting natural resources. That is the path the European Commission is taking, as announced in its freshly published Circular Economy action plan. The European Consumer Organisation (BEUC) applauds the EU Commission’s bold step, which will help deliver greener products to consumers.
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Consumers are increasingly willing to buy sustainable products, especially energy-efficient ones, in order to minimise their impact on the environment. All too often though, confusing information and a great variety of industry claims make this difficult. What makes it even more complicated is the lack of enough sustainable products in EU shops and that they are barely identifiable.

  • Improve the sustainability of products by reducing their impact on the environment
  • Give consumers the possibility to make informed and sustainable choices between different products using independent and verified labels (such as the Ecolabel). Unsustainable products to be taken off the market
  • Reduce the carbon footprint of transport in Europe while ensuring consumers benefit from improved information and cost reductions